How do I install SurroSenseRx Link?

Symptoms

  • I cannot see my data in Orpyx Connect

Resolution

  1. Login to the Orpyx Connect webpage. If you do not have an account you will need to create one at this time
  2. Click on the "sync data" button.  A pop-up will appear to install the SurroSenseRx Link application.  Save this file to install the application.
  3. Click on the start button on the computer and type 'downloads'.  Press enter to launch the downloads screen.
  4. Double click the item that says setup.  The screen should read "Orpyx Medical Technologies Inc."
  5. Click run to install the SurroSenseRx Link application.  A window will pop-up on the screen entitled ORPYX CONNECT.
  6. Login to the ORPYX CONNECT window using your Orpyx Connect username and password.
  7. The form should indicate if data is available to upload from the smartwatch.  If data is available, click "Sync Now"
  8. Once the data has been uploaded, it can be viewed on the Orpyx Connect webpage.

Article Created: August 7, 2014

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