- Black smartwatch screen
- Smartwatch will not exit sleep mode
- Try pressing the top left button on the side of the smartwatch. This should wake the smartwatch up from sleep mode.
- If the smartwatch cannot be woken up, connect the smartwatch to either the AC adaptor or computer using the USB cable. Wait for 5 minutes. Does the screen come on?
- If yes, the smartwatch needs to be charged
- If no, return the device
Article Created: August 7, 2014