If you have received insole refills, you will need to pair your Orpyx SI sensory insoles with the mobile application.
Enter the corresponding eight digit serial numbers by tapping the left and right boxes. Only input the eight digit numbers and do not input the dash (-).
The insole serial numbers can be found on the label attached to the bottom of each insole (as shown below).
Tap “Connect My Insoles” on the bottom of the screen.
When the serial numbers are inputted correctly, and the mobile application is able to find your insoles, the boxes will highlight teal indicating successful pairing.
If the serial numbers were inputted incorrectly or the mobile application is unable to find your insoles, the boxes will highlight red indicating that it was unable to pair.
Please ensure you have entered the correct eight digit serial numbers with no dash (-), and the insoles are connected to power.
When you have successfully paired your insoles, you will be automatically redirected to the “My Feet” screen. The foot prints will be illuminated and the bluetooth icon and battery levels will be teal.