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Orpyx Customer Care

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  1. Orpyx Customer Care
  2. For Healthcare Providers

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For Healthcare Providers

Setting Up An Account

  • How to setup an Orpyx SI account

Scanning & Placing Orders

  • What scanner app should I use for the digital scans?
  • Which 3D structure sensor scanner should I use?
  • How do I use the FusiformCAST app for digital scans?
  • Orpyx Pre Authorization Sample Letter

Dashboard

  • How to login to the Orpyx SI Dashboard
  • An overview of the 'Active' patient list
  • An overview of the 'New Patients' list
  • An overview of the 'Inactive Patients' list
  • An overview of a patient's adherence data
  • An overview of a patient's pressure data
See all 9 articles

Setting Up Your Patient's Orpyx SI Sensory Insole System

  • How to setup your patient's Digital Display
  • How to pair new Orpyx SI sensory insoles with the Digital Display
  • Remote Patient Monitoring Services Patient Consent and Authorization Form

Patient Alerts

  • An overview of the alerts patients receive

Insole Customization

  • What modifications can be made to the insoles?

Frequently Asked Questions

  • What sizes of insoles can be manufactured?
  • What is the warranty for the Orpyx SI Sensory Insole system?
  • Are the insoles waterproof?
  • What operating system needs to be running on the phone in order to have app work?
  • Can a second Bluetooth device (ex: FitBit) be used at the same time as the Orpyx SI mobile application?
  • I forgot my dashboard login credentials, how do I reset my credentials?

Download the Orpyx SI Mobile Application

  • Where can my patient download the Orpyx SI mobile application?

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