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Orpyx customer care

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  1. Orpyx Customer Care
  2. For Patients

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For Patients

Getting Started

  • Setting up your Orpyx Sensory Insole system
  • What to bring to the office/clinic on the day you are getting your insoles?

Digital Display

  • Getting started with your Digital Display
  • An overview of the 'My Feet' screen
  • An overview of 'High Pressure' alerts
  • An overview of 'Insole Disconnected' notification
  • An overview of your Digital Display settings
  • How to pair new Orpyx Sensory Insoles with your Digital Display

How to Use your Orpyx Sensory Insoles

  • How to offload high pressure alerts
  • How to charge your Orpyx Sensory Insoles
  • Maintenance and cleaning your Orpyx Sensory Insoles
  • Storage and handling your Orpyx Sensory Insoles

Frequently Asked Questions

  • My insoles lost connection with the mobile application, how do I reconnect?
  • Can I switch my insoles between shoes?
  • How often should I wear my insoles?
  • Can I take my Orpyx Sensory Insole system through airport security?
  • Can my insoles get wet? What happens when it gets wet?
  • Why is my system alerting when my feet are up?
See all 10 articles

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