Orpyx® Customer Care
Orpyx is happy to provide assistance for anyone who has questions about or is experiencing technical difficulties with our products. Our knowledgeable support staff will be happy to help you with any questions. Email or call us and we’ll get back to you within one business day.
Orpyx Customer Care Hours:
Monday - Friday: 9:00AM - 5:00PM Mountain time (excluding stat holidays)
Call us: +1.855.996.7799
- How do I create my Orpyx Connect account?
- How do I install SurroSenseRx Link?
- How do I register my smartwatch?
- Why am I unable to login to Orpyx Connect?
- Why won't SurroSenseRx Link detect my smartwatch?
- Why is there no data in my Orpyx Connect account?
- What type of sensors does the Orpyx LogR system use?
- How do I calibrate the inserts?
- Does the LogR sensor saturate?
- Do the Orpyx LogR sensors experience sensor-creep?
- Will excessive force/body weight have an adverse effect on the sensor and its accuracy?
- Will a change in temperature have an effect on the accuracy?